Effective Date: 1st September, 2024.

Dugal Tours (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our website and transportation services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, billing address, and payment information when you book our services or communicate with us.
• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and operating system to enhance your experience on our website.

2. How We Use Your Information

• Service Delivery: To process your bookings, provide transportation services, and communicate with you regarding your reservations.
• Customer Support: To provide customer support and respond to your inquiries.
• Marketing: To send you promotional materials, newsletters, and updates on our services if you have opted in to receive them.
• Analytics: To analyze trends, track user movements on our website, and gather demographic information to improve our services.

3. Sharing Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owners as part of the transaction.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and Correction: You have the right to access and correct the personal information we hold about you.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.